For quality assurance purposes, email and chat transcripts are retained and monitored. For your protection and security. Customer Care representatives will not request your credit card number or any other sensitive information via email. Orders may be placed securely on this website or by calling our Customer Care Center.
CONTACT US BY PHONE:
Monday through Friday 6:00 a.m. - 5:00 p.m.
RETURN AND EXCHANGE POLICY
While we take pride in all of our 43northapparel products, if you are not satisfied with your online purchase we are happy to assist you with a return. We gladly accept the return or exchange of unworn, unwashed or defective 43northapparel merchandise for up to 30 days after the shipment date for up to 14 days after the shipment date. Refunds for merchandise returned within the eligible time period will be credited in the same form as the original payment method except for purchases made with a 43northapparel gift card. 43northapparel gift card purchases will be credited to an electronic merchandise return card. Merchandise must be returned with all original internal packing materials, boxes and containers with tags attached, sanitary liners intact and accompanied by the packing slip or invoice. Unfortunately, items marked "final sale" on the website, tag or invoice are not returnable. Gift cards are final sale and may not be returned or redeemed for cash, except where required by law. Original shipping charges are non-refundable.
RETURN BY MAIL
The above Online Return and Exchange Policy applies to all returns made by mail. Please note that this option is available only for items ordered from 43northapparel Online. If your item came from a retail store, it must be returned to a store.